Chatbot Integrations for Online Store Platforms

Chatbot integrations start with your store platform. shoppa installs on any storefront with a two-line script, and each guide below covers one platform. Choose yours for the installation details.

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• Shopify AI Chatbot: Add a Shopping AgentShopify themes use a shared Liquid layout or an app embed, while headless stores add the shopping agent to their own front end.
• WooCommerce AI Chatbot: Add a Shopping AgentWooCommerce stores can add a hosted shopping agent by script while keeping catalogue access separate from the storefront widget.
• Wix AI Chatbot: Add a Shopping AgentWix lets you add a shopping agent through Custom Code, with a separate catalogue connection and checks on the published storefront.
• BigCommerce AI Chatbot: Add a Shopping AgentBigCommerce separates the storefront script from catalogue access, with page placement and consent managed in Script Manager.
• Squarespace AI Chatbot: Add a Shopping AgentSquarespace stores use Code Injection to display a shopping agent and connect a separate feed for product answers.
• Maropost AI Chatbot: Add a Shopping AgentNeto by Maropost supports a storefront script, with catalogue setup and wholesale price rules handled separately.

Choose Your Store Platform

The Shopify and BigCommerce guides cover their script settings. For a WooCommerce store, use the guide for installation on WordPress. The Wix and Squarespace guides follow their site editors. Maropost, formerly Neto, has a guide for stores managing larger catalogues.

If your platform isn’t listed, the same embed route applies. You need a place to add a script across your site, a catalogue feed and published store policies. Ask whoever manages your storefront where a site-wide script belongs and how your product feed is exported.

What Every Install Needs

Adding a chatbot to your website connects the chat on your pages to the information it uses to answer customers. With shoppa, that information comes from your catalogue and store documents. The AI shopping agent helps customers find and compare products, buy in the chat and get help after the sale.

Follow these shared steps, using your platform guide for the settings on your store:

1. Paste the two-line script into the site-wide script location so the agent loads across your storefront.
2. Connect your catalogue feed with product details, prices and stock. Check the import preview against products in your store.
3. Load your shipping and returns policies, plus documents answering frequently asked questions. Keep the policy wording consistent with what customers see on your site.
4. Test real shopper questions privately before going live. Try a product search, a stock question and a return request, then compare the answers with your source information.

Where you paste the script changes by platform. The catalogue connection and the way cart actions connect also depend on the storefront. Each platform guide covers those installation details.

For an unlisted platform, ask your developer to connect the script and product feed, then map the agent’s cart actions to your store’s basket. Test that connection with your own products before customers use it.

See what shoppa helps your customers do once the agent is on your site.